Here are many more testimonials from our past clients

Emilyy

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Debra Schroeder

Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn't have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen

Jessica

After spending a lot of time researching the internet on how I could recover data from my Samsung Galaxy phone I come across Payam. Payam received my phone on Wednesday and on Friday I had a call telling me they had recovered my data. I felt like crying at this moment as I was so overwhelmed. I could not have been happier with the service and it was worth every cent been able to get back my Childs baby photos back! Would recommend Payam to everyone 🙂 Thank you Payam

Maria Vatos

A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service......so refreshing! After being told by two other technicians that there was no hope......Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever.... Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!

Thank you so much!

With Warmth

Troy Williams

Unbelievable! Got told by apple + 5 other phone repair shops that my data was 100% uncoverable and not to waste my time with it and you guys managed to get it all back no problem! Should have gone here straight away

Jenny Stern

I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you

Philip Balfour

My iPhone stopped working for no reason. Unfortunately, I had not backed it up - the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam

Kate Roulston

Amazing! Were able to recover data from dead iPhone so quickly! So thankful I got it all back. Thanks so much

Sam Heylen

One happy customer! My wife's iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn't recommend them more highly. Thanks guys

Harry Montgomery

I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can

Desiree Jefferson

After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life

Tia Bates

A huge thank you to Paolo for recovering my severely water damaged iPhone! also the team at Payam was very professional, kind and awesome... so refreshing! After being told by two other technicians that there was no hope... Payam found a way!!! Paolo you must be acknowledge for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever... Words cannot explain my gratitude and will be forever grateful!! Thank you so much! with warmth

Audrey Dyer

Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier

Delia

Dropped my iPhone in the toilet - these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys

Joe Saxton

Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed

Alison Wong

AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn't in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing

Alex Giangrasso

Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service

Lexie Lloyd

I could not give a higher recommendation if I tried, I can't express how happy they've made me!! These people are incredibly friendly and professional, they are your go-to for any damage to your phone, especially water damage which is what I had, A phone that was never backed up, that wouldn't turn on and was deemed unfixable by other companies... I thought the photos and videos of my favourite people were gone forever, but no, thanks to Payam

Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Mindy Cole

After dropping my iphone in water and then it not turning on or charging... I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot

Amanda Barnes

Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they'd been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I'll definitely be recommending you to anyone who finds themselves in my position. Cheers

Alexandra Brescia

Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!

Emilyy_246

I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.

Emjay P.

My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it's ready to be picked up. I was very happy!

Stephen Brewer

Successfully unlocked my old HTC phone. So happy old photos were recovered. Service is very quick and price is reasonable. Will definitely use your company again when needed.

RoseDi

Thank you for your excellent work, after 3 attempts of trying to recover my photos from my iPhone which I had dropped in the toilet and just stopped working, Payam were able to recover everything from my very dead iPhone!!! Excellent customer service!!! Thank you so much!!!!

Kirsty

Time capsule backup seemed corrupt so rang Payam. Mark patiently assisted me, initially over the phone and then quickly helped me when I visited Payam’s offices. Excellent service.

Ook Tong

Because of this company, I was able to retrieve priceless videos & photos from my iPhone 5S, which was damaged from salt water contact. I took it to them several months after the water incident and they were still able to recover everything. Their service was top notch and I'd highly recommend their service!

Peter Juniper.

Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.

Google Reviews

sudsies .
sudsies .

5 out of 5 stars

posted 3 days ago

Payam is EXCELLENT! I went with a broken hard drive and straight away JJ was exceptionally helpful. When I couldn't afford the initial quote, he offered me a deal to help me out and get back the files I wanted, which I was very surprised and pleased with. From there, everything was smooth sailing, and within a week I had all my files back with me with no trouble at all. Would absolutely recommend if you need any data recovered! I cannot stress enough how good Payam is! 11/10!

Lisa Rooyen
Lisa Rooyen

5 out of 5 stars

posted 3 days ago

I cannot recommend this service highly enough. I was advised by a top marketing firm to contact Payam Data Recovery for a problem I had with a very difficult and urgent data recovery job. They were amazing, unbelievably fast and efficient! Data all recovered! Excellent service

None Ofyabusiness
None Ofyabusiness

1 out of 5 stars

posted 1 month ago

I went in to have my external hard drive assessed by their team. This assessment was free of charge. They said my hard drive had the worst possible hardware failure. The quote was nearly $2K. I told them it was too much and went in to collect my hard drive. The representative told me they could perform a $500 clean room assessment to undeniably ascertain the problem with the hard drive. That 500 would then go towards the balance of the repair. Lucky I stumbled across a company in the Netherlands that charges 700 Australian dollars to retrieve the data and zero charge if they are unsuccessful. Only postage and handling which doesn't cost that much. They threw in a brand new external hard drive with the package.
Don't get sucked in by the free quote. Nothing good comes for free in the commercial world.

Facebook Reviews

Payam Data Recovery Pty Ltd - Australia
4.6
Based on 10 reviews
powered by Facebook
Penny Murie
Penny Murie
2019-11-04T08:30:46+0000
This company is first class for professionalism, communication, rapid service and most importantly data recovery. I... will not hesitate to refer PAYAM to everyone Highly recommended from an extremely satisfied customerread more
Mitch Gibson
Mitch Gibson
2019-09-15T12:02:33+0000
This company is amazing. Who knew that a bunch of tech wizards could also bring an incredible empathetic, human touch... to their work and their business. Special mention to JJ - who was next-level helpful, kind and just fantastic. I couldn't recommend them highly enough. 🙏🥰read more
Michelle Barton
Michelle Barton
2019-09-15T07:43:02+0000
Highly recommend!! Amazing service & fast recovery. Following liquid damage, Jj recovered HSC study notes 5 weeks out... from the HSC. Thank you Jj & Payam!!read more
Tania Canton
Tania Canton
2019-09-12T04:50:02+0000
That sinking feeling when your computer dies and that worrying feeling when your I.T. guy says "getting your data back... will depend on who you go to to have it done." I need not have worried as Payam Data Recovery were the absolute best choice. I'm so glad that is who I chose to trust. Keith and JJ were very professional, transparent and reliable all the way through. Keith kept me well informed through the process and indeed phoned or emailed every time he promised to do so, including outside of business hours. JJ was so patient and helpful, even helped me set up the lost data onto my new computer after I had picked up the recovery at no extra charge! Their friendly, professional service is the best I could possibly have hoped for and they recovered all my lost data for me. I thoroughly recommend them and although I hope not to need them again myself in the very near future, I would not hesitate for a second to go back to Payam. Thank you Keith and JJ - you were brilliant!read more
Courtney Hill
Courtney Hill
2019-04-04T02:13:28+0000
I can not thank Payam Data Recovery enough, my hardrive on my laptop basically died and I thought I had lost 5 years of... my children's memories in photos and videos, honestly thought I had no hope retrieving them but Payam were able to work their magic and recover my thousands upon thousands of photos. Payam kept me up to date via email with the progress the whole time and once they were done got my data back to me straight away. Again can not thank them enough and would highly recommend them to anyone having similar issues.read more
Peter Kerr
Peter Kerr
2019-03-24T11:14:42+0000
No complaints about the service or speed of action with Payam, just be aware that for your $500 like me you may not get... any data back. My external hard drive had a head crash that damaged the platters, not that unusual problem if you drop the hard drive. They are up front about the cost and risk that you will get no data back Anyway better that you know that it is a real possibility that your $500 will not result in any data.read more
Jason Barron
Jason Barron
2019-03-08T13:56:55+0000
Very professional service and Samantha did a smashing job recovering my data and keeping me informed through out the... process. Nice touch to review hard drive first for quote purposes and allowing you to choose before proceeding. All my data was recovered from hard drive which failed, some 10 years of photos and memories amongst other things. Fantastic to have local office in Perth to drop in hard drive and thanks Sam for your valued advice and recommendations for protecting my data at pick up. Highly recommend!read more
StephenandHeather Ryan
StephenandHeather Ryan
2019-02-08T05:27:07+0000
The customer service and professional expertise is to be commended I thought I'd lost special family photos on my SD... card forever but you recovered them and kept me informed throughout the whole process I can't thank you enough and will be telling everyone about your wonderful service.read more
Maggie Summers
Maggie Summers
2019-02-01T01:22:51+0000
They got all my data back, Twice! After a mix up from a different company! Cannot fault their customer service or... their results. Would Highly recommend!read more
Aaron Terrence William Wells
Aaron Terrence William Wells
2019-01-30T11:36:38+0000
Specialists in Data Recovery in Australia and New Zealand